Frequently Asked Questions

Everything you need to know about bringing Rezy Design into your home.

What is the typical shipping timeframe for furniture items?

Most of our handcrafted pieces are processed within 3-5 business days. Depending on your location, standard shipping typically takes 7-14 business days for large furniture items.

Do you offer international shipping?

Currently, Rezy Design ships to the continental United States and Canada. We are working on expanding our logistics to support more international destinations soon.

What is your return policy for home decor?

We offer a 30-day return window for most items in their original packaging. Please note that custom-made or personalized furniture pieces are final sale unless they arrive damaged.

How can I track my order?

Once your order departs our warehouse, you will receive an email with a tracking number and a link to our carrier's portal to monitor your delivery in real-time.

Are the materials used in your products sustainable?

Yes, Rezy Design is committed to sustainability. We prioritize FSC-certified wood, recycled textiles, and eco-friendly finishes to ensure our products are safe for your home and the planet.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and offer flexible financing options through Affirm for larger purchases.